Privacy Policy

Braintree Limited ("Braintree", "we", "our" or "us") is committed to protecting the privacy of all the individuals using our website. This Privacy Policy describes how we collect, use, disclose and transfer the personal information that you provide to us or that we collect about you when you access and use our website at braintree.com (the "Website"). It also tells you how we use cookies and other tracking technologies.

This Privacy Policy was last updated on 28 January 2020. We may change this Privacy Policy from time to time so please check back regularly to keep informed of updates.

Information collected

We collect personal information from visitors to this website and every time you e-mail us your details.

We may also collect personal information from you when you correspond with us (for example, when you send us e-mail communications or send letters to us or otherwise make enquiries about the Website).

When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information or services which you have requested. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us.

We also collect certain information by automated means, such as cookies and web beacons, whenever you visit our Website. The information collected by Braintree in this manner may include IP address, browser type, operating system, referring URLs, information on actions taken on a website, and dates and times of website visits. For more information on the use of cookies, please click here to access our Cookie Policy.

Our use of your personal information

We use the personal information we collect from you to:

  • provide and personalise our services;
  • deal with your inquiries and requests;
  • send you service related communications, including announcements and administrative messages; and
  • understand how the Website is used so that we can continuously improve it and the services we provide to you.

You may opt out of receiving information about our products and services by clicking on the 'unsubscribe' link in the emails we send.

We may also generate, use and disclose aggregated and/or anonymised information and statistics about the Website and/or us for marketing and strategic purposes. However, no individual will be individually identifiable from these aggregated and/or anonymised information and statistics.

Sharing your personal information

We may disclose the personal information we collect from you:

  • when we request that you share such information and you choose to do so;
  • to third parties that provide services on our behalf and under our instruction (such as IT service providers);
  • to any law enforcement agency, court, regulator, government authority or other third party where we believe this is necessary to comply with a legal or regulatory obligation, or otherwise to protect our rights or the rights of any third party; and
  • to any third party that purchases, or to which we transfer, all or substantially all of our assets and business. Should such a sale or transfer occur, we will use reasonable efforts to try to ensure that the entity to which we transfer your personal information uses it in a manner that is consistent with this Privacy Policy.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing the Website and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through the Website in accordance with strict data protection standards.

Changes to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on the Website. If you do not agree to these changes, please do not continue to use the Website. If material changes are made to this Privacy Policy, we will notify you by e-mail or by placing a prominent notice on the Website.

Contact details

If you need to contact us regarding our Privacy Policy or any other related issue please email: office@braintree.com.



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